Here's a shipping policy for Sour Lemon Design with the given shipping options:

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Shipping Policy

Processing & Handling Times

All orders are processed within 2-5 business days (excluding weekends and holidays). You will receive a confirmation email once your order has shipped.

Shipping Rates & Delivery

We offer two simple shipping options:

• Free Shipping – Available on select items and promotions. Delivery time varies based on destination but typically takes 9-17 business days.
• Standard Shipping ($4.95) – Flat-rate shipping fee for all other orders. Estimated delivery time is 7-14 business days.

Tracking Information

Tracking details will be provided via email once your order has shipped. If you do not receive tracking information within 5 business days, please contact our support team.

Shipping Delays & Issues

While we do our best to ensure timely delivery, shipping delays due to carrier issues, weather, or other unforeseen circumstances may occur. We are not responsible for carrier delays but will assist in tracking lost or delayed packages.

International Shipping

We ship internationally! However, customers are responsible for any applicable customs duties or taxes imposed by their country.

Lost or Stolen Packages

Sour Lemon Design is not liable for lost or stolen packages marked as "Delivered" by the carrier. If your package is lost in transit, please contact the shipping carrier to file a claim.

For any shipping-related questions, reach out to our support team at info@sourlemondesign.com.